Our Services
Using the Minor Injuries Unit (MIU)
Cheshunt MIU is open every day from 8am to 8pm. You do not have to be registered with a GP to receive treatment. We offer a walk-in service for people who have minor injuries.
Last patient registration is 7:30pm.
We cannot treat any children under the age of one year.
The MIU has full wheelchair access. If you require any assistance with access while you are here, please make our receptionist aware.
You are welcome to bring someone with you. However, our waiting area has limited capacity.
The MIU can only treat minor injuries and does not treat minor illnesses or ongoing problems.
We can diagnose and treat:
- Suspected fractured (broken) bones
- Muscle and joint injuries (sprains and strains)
- Minor burns and scalds
- Bites and stings
- Cuts and grazes
- Minor eye injuries
- Minor head injuries
- Removal of foreign bodies from the ears or nose
- Removal of splinters
We can also prescribe emergency contraception (morning after pill).
We cannot treat the following conditions in the unit:
- Life or limb threatening injuries (serious injuries)
- Long-standing / ongoing aches and pains such as arthritis
- Severe neck and back injuries
- Hip injuries
- Allergic reactions / hayfever
- Breathing difficulties
- Coughs and colds
- Earache / infections
- Mental health problems
- Eye infections
- Stomach pain
- Vomiting and diarrhoea
- Re-dressings / removal of stitches
- Pregnancy-related problems
- Chest pain
If you arrive at the MIU with any of these conditions, you will be redirected to a more appropriate NHS service.
We cannot treat any child under the age of one year.
X-ray facilities
X-ray facilities
Your x-ray results are discussed with you at the time of your visit. If you have a broken (fractured) bone, then you may be referred to the virtual fracture clinic. Some minor breaks (fractures) will not require a follow up. If your x-ray results are unclear, we may still refer you to a fracture clinic for an orthopaedic opinion.
NHS 111
If you are unsure if you need to attend the MIU, please ring NHS 111. They can direct it to the most appropriate service and book you an appointment at the unit if required. If you need urgent minor injury care when the unit is closed, you should telephone NHS 111.
NHS 111 is open 24 hours a day, 365 days a year and will advise you on the most appropriate service for your urgent healthcare concern.
Specialist and hospital care
If a member of our team believes your condition requires urgent hospital treatment or specialist care, they will refer you to the right service. Please note some specialist services are only off ered at certain hospitals that may be out of the local area. If you need to be referred to hospital for routine treatment, you will be advised to make an appointment with your GP to arrange this.
Accident and Emergency (A&E) / 999
A&E is for life threatening emergencies. If you or someone you are with complains of chest pain, difficulty in breathing, severe stomach pains, heavy blood loss, is suffering from a suspected stroke or has had a major accident, please call 999 immediately.
Other local NHS services
Your local pharmacist will be able to give you free health advice. You do not need an appointment, please visit your local pharmacy for more information.
You can also use the NHS directory to find a local service by clicking here